The ANZAC Day that was

The spirit of ANZAC lives on despite the impact of the Coronavirus!

The ANZAC Day that was

Gong Life Care Solutions’ main focus is on providing quality equipment designed with both users and carers in mind. Our products are unique, and assist safety, comfort, and independence in the home. See them on our website: We welcome enquiries from community members and health and allied health professionals.

Gong Life Care Solutions acknowledges the on-going challenges of life in lock-down for many individuals and families due to the Covid-19 pandemic. We wish you strength, courage and safety.

Thank you again to all our customers, suppliers, friends and family members who work in the health, aged care and disability areas. And in pharmacies, and supermarkets. And supply chains. You are very much appreciated, and we sincerely hope you, your families, and your clients/customers/residents remain safe and healthy.

ANZAC Day is a significant day for all Australians and is often a time for private reflection. Public Anzac Day services were cancelled overseas and across Australia, but the day remained as important as ever. People lit candles on veranda's and balconies and created personalised installations at front gates and on top of letterbox structures. The spirit of ANZAC lives on despite the impact of the Coronavirus! 

The Department of Veterans’ Affairs created a special ANZAC day banner for this unique ANZAC Day. They called it the #AnzacAtHome Commemorative Banner, Anzac Day 2020.  It shows brilliant red poppies with a partially luminous background, lighting up the poppies.

The Australian War Memorial website describes the history of the red poppies: 

The red Flanders poppy has long been a part of Remembrance Day, the ritual that marks the Armistice of 11 November 1918, and is also increasingly being used as part of ANZAC Day observances. During the First World War, red poppies were among the first plants to spring up in the devastated battlefields of northern France and Belgium. In soldiers' folklore, the vivid red of the poppy came from the blood of their comrades soaking the ground.

The Department of Veterans’ Affairs (DVA)

DVA supports those who serve or have served in the defence of our nation and commemorates their service and sacrifice.

The Department delivers government programs for war veterans, serving and former serving members of the Australian Defence Forces, Australian Federal Police and their families.  They offer support and services under legislation. 

Who is a veteran?

People who meet the definition of “veteran”, are well aware that they are veterans.

There are legislated definitions of “veteran.” The basic definition says that the majority of persons who meet the definition of a veteran are persons who had continuous full-time service with the Defence Force (Army, Navy or Air Force) of Australia during WW1 or WW2 or who were allocated for duty in an operational area after WW2. However, some additional groups are included in the definition in relation to WW2 and in relation to conflicts since WW2. The full extended definitions can be found on the DVA website.

Services provided for Veterans

DVA manages the programs and services that they provide to veterans (or eligible dependants) through issuing Veteran’s Health Cards. The cards are designated Gold Card, White Card and Orange Card. There are eligibility requirements in each case, and a different range of entitlements applies to each card. For example, the Gold Card covers the veteran for clinically required medical treatment in Australia for all medical conditions. Some other services and supports include:

  • counselling
  • home help
  • medical aids, equipment and modifications
  • travel to and from medical appointments; and
  • care services

The White Card covers veterans for clinically required medical treatment for their accepted service-related injuries or conditions. It also covers treatment for mental health conditions, cancer (malignant neoplasm) and pulmonary tuberculosis, as well as some other services and supports as above.

The Orange Card entitles veterans largely to concession rate on prescription items.

Services and support for Veterans

DVA offers a range of care services that can help veterans stay in their homes or support their return home after a hospital stay. DVA services can also help carers, or guide the transition into residential aged care. DVA has numerous programs, and the full range can be seen on their website.

Veterans’ Home Care

The Veterans’ Home Care (VHC) Program provides a small amount of practical help at home so veterans can continue to live independently.

It is not designed to meet complex or high-level care needs. If the veteran has long-term high-level personal care needs, he or she may be referred to DVA’s Community Nursing Program. 

Equipment and modifications for the veteran and the home

DVA can fund a range of medical aids, equipment and home modifications to improve the quality of life of veterans, and help them to remain independent in the home and community. The items that can be accessed depend on what you need. The veteran will need to be assessed by his or her GP, and/or an Allied Health professional, registered with DVA as a provider.

Examples are too numerous to list, given that the choice of equipment is wide, and depends on the actual needs of the veteran, as determined in collaboration with the health professional.  It certainly covers things like continence aids, falls prevention items such as non-slip mats, lights, and rails, low vision aids, equipment to help your mobility,  and so on.

DVA contracts suppliers for these aids, and the medical/allied health professionals can choose their preferred supplier for any particular item of equipment. 

Some veterans are also simultaneously eligible for NDIS services and supports, and may receive some services and supports from each agency, however when required, in respect of a particular service or support, practitioners will explain to the client/veteran that they cannot receive the same services (ie duplicate services) from both agencies.

Gong Life Care Solutions (GCLS)

As stated above in this post, the main focus of Gong Life Care Solutions is the provision of unique, quality equipment, which is designed with both  users and carers in mind.

We specifically cater to the Home, Aged and Disability Care Sectors; providing innovative products from International manufacturers. Gong Life Care Solutions is a Registered NDIS Provider.

You won’t see these unique products in any showroom or on any other website! GLCS is the sole Australian supplier.

Aquabuddy-Home is the only medical device that allows people with disabilities or mobility problems to be showered, have the perineal area cleaned, and have their hair washed, directly in bed avoiding any physical or psychological stress to clients or carers. Aquabuddy-Home is adaptable to any bed, and it turns hygiene care into an easy, quick and safe activity. Far better than transferring to shower trolley or commode then transporting to a bathroom. The size and layout of most homes makes it difficult to manoeuvre equipment of this sort. However, the Aquabuddy-Home system is portable – it is wheeled directly to the person being cared for. 

The European Commission reported on the Aquabuddy system in its research results magazine, in an article entitled ‘No More Bath-time Anxiety for At-home Bedridden Patients’, and went on to say:

“A new miniaturised, portable shower system for use in bed is a ground-breaking solution to the problems of maintaining hygiene for independent living for those with restricted mobility”

See it in action! Watch a video featuring this product to learn more.

And still on the subject of hygiene……  another of our products is actually designed for use in the bathroom, with your bath. 

Our Relaxa Bath Lift helps to keep people bathing independently in their home. A bath lift is something to consider if bathing at home has become more difficult or mobility has been affected. The Relaxa Bath Lift enables people to bath safely whilst still being able to enjoy a full, deep soak.

The Relaxa Bath Lift is designed and built in the UK, using the highest quality components. The unit is slimline and takes up little space in the bathroom. It is easy to install and only takes up to an hour to fit. There is no wiring or plumbing needed and the bath lift works using a rechargeable battery.

See how Relaxa Bath Lift works here:

Gong Life Care Solutions (GLCS) is a local Australian business based in Wollongong, NSW, supplying equipment all around Australia.

We welcome enquiries from any interested parties regarding our products.


  1. DVA ANZAC Day banner
  2. Australian War Memorial website:
  3. DVA Definition of Veteran:
  4. DVA home page:
  5. DVA Home Care Program details:

Contact us on 1300 907 280, Tues to Fri, 8.00 am – 5.00 pm AEDT

We deliver free anywhere in Australia.

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